Question 1

Do you provide estimates?

Accepted Answer

Glass City Movers offers both binding and non-binding estimates to suit your needs. With a binding estimate, the quoted price is guaranteed and will not change, even if your move takes more time or requires more labor than expected. A non-binding estimate, on the other hand, is based on the projected cost of your move but may be adjusted depending on the actual time, weight, or services required. To ensure accuracy, one of our professional estimators will visit your location to assess the details of your move and provide the most appropriate estimate.

Question 2

How do you charge for a move?

Accepted Answer

Local moves are billed at an hourly rate, which may vary depending on the service location.
Interstate moves are charged based on the total weight of the items being transported and are billed by the pound.

Question 3

What payment types do you accept?

Accepted Answer

• All Major Credit Cards
 • Cash
 • Certified Checks
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Question 4

Do you move pianos?

Accepted Answer

Yes. Glass City Movers (https://glasscitymovers.com/about/)moves all types of pianos: baby grand, grand, spinet and upright.

Question 5

How much should I tip my movers?

Accepted Answer

While our movers are trained never to ask for or suggest tips, they are permitted to graciously accept them if customers choose to show appreciation for their hard work. As for the amount, we encourage customers to tip whatever they feel is appropriate based on the quality of service provided.

Question 6

What size are Glass City Movers trucks?

Accepted Answer

GCM trucks are 26ft moving vans with attics.

Question 7

Do you protect my furniture when you move it?

Accepted Answer

At Glass City Movers, our professionals carefully protect your furniture with heavy-duty storage blankets before transporting it from your home or location. For added protection, we also offer shrink-wrap when needed. Rest assured—your belongings are in safe hands with us.

Question 8

What should I keep with me on my moving day?

Accepted Answer

Be sure to keep with you any items that you or your family will need on moving day. Common essentials include snacks, toilet paper, paper towels, phone chargers, a change of clothes, toothbrushes and toothpaste, and your children’s favorite toys. You should also set aside medications, important documents (such as birth certificates and Social Security cards), and any valuable or sentimental items like jewelry, credit cards, or bank information. On moving day, pack all of these essentials into a box or bag that you’ll personally carry to your new home.

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